Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an instrument technician for 19 years. I work with a language translation program and would be very grateful for your understanding. The telephone service is provided automatically by the system, you only need to accept it when you need it. Unfortunately I cannot make a phone call, but if you wish - another expert could provide it for you. I will try to help you as much as possible via chat.
I am sorry that you have been confronted with this problem!
It is also possible that the pump does not react anymore. It is also possible that the control board does not control the pump properly. What happens if you hear the pump working a little and try to turn it around?
Please do not hesitate to continue this thread if you have any further questions. I would be very happy to help you!
Okay then either the door contact switch does not respond so the device detects that the door is closed. Or the control board is faulty. Please do this once: leave the unit switched off. Also turn off the power for at least 2-3 hours. After 2-3 hours switch it on again and try again. This will create a restart. If it is not defective it will work.
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Ok good luck. Have a nice night.