How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3855
Experience:  18+ years experience as Appliance Tech.
70193065
Type Your Appliance Question Here...
KevinWhiteJA is online now

I've got a CDA WC140IN, and whilst the power comes on the

Customer Question

Hi i've got a CDA WC140IN, and whilst the power comes on the only light i can see is the 'end' the dishwasher was in the house when i bought it, so don't know if this is an ongoing fault. It did do one cycle a few months ago, but nothing since.
JA: Who makes your dishwasher?
Customer: CDA
JA: How long has this been going on with your dishwasher? What have you tried so far?
Customer: I've not tried much so far, as reading previous conversations, most of them had lights working
JA: Anything else we should know to help you best?
Customer: I'm sorry but i dont know how old it is or whether the previous owners had a problem.
Submitted: 13 days ago.
Category: Appliance
Customer: replied 13 days ago.
File attached (5M3S6T6)
Expert:  KevinWhiteJA replied 13 days ago.

Good evening,

Welcome to JustAnswer.com.

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

This indicates water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out.

Then tip it backwards by around 45 degrees so excess water drains off completely.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

Then press and hold the START button for around 10 seconds to reset the control.

Select any program and please let me know how it goes.

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

I am glad, I could help.

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!

Customer: replied 13 days ago.
Ah, thank you for this. i'll try it, though may take me some time!
Expert:  KevinWhiteJA replied 13 days ago.

I am glad, I could help.

You're welcome.

Good Luck.