Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation programme and would be very grateful for your understanding. The telephone service is provided automatically by the system, you only need to accept it when you need it. Unfortunately I cannot make a phone call, but if you wish - another expert could do it for you. I will try to help you as much as possible via chat.
I am sorry you have been confronted with this problem!
If there are blockages then it is possible that a small hose running down from the tub to the pump is blocked. It is also possible that the drain hose that goes to the drain pipe is blocked or jammed. If you have cleaned the filters at the bottom and there are no foreign bodies and the pump is rotating freely, then as mentioned above, either the hoses are not in order or the pump has become difficult to use and needs to be replaced.
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No, the for the site is very complicated to dismantle. You have to pull out the unit and remove the rear panel. Then you can access the pump from behind. There you can remove the pump and release the hoses.
If you pull out the unit and work on the back wall, please always switch off the power first.