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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3837
Experience:  18+ years experience as Appliance Tech.
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Thank you for your help - it is needed! I have a AEG

This answer was rated:

Thank you for your help - it is needed! I have a AEG Lavermat washing machine and it stops in the middle of a wash! I have it mostly on 30 degrees and quick
JA: Is your AEG washer top or front loading? How old is it?
Customer: Front loading
JA: How long has this been going on with your AEG washer? What have you tried so far?
Customer: For the last week but last night it did it several times
JA: Anything else we should know to help you best?
Customer: I don't think so. I moved into this flat last summer ans it has worked very well - so far

Good afternoon,

Welcome to JustAnswer.com

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

Please provide its complete model number (from the label/rating plate inside the door)

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

Good evening,

Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps.

If you have already cleaned the drain pump filter and issue is still there then this indicates heating fault.

The heater is faulty and will need replacement hence, the appliance keeps on stopping in middle of wash.

If you simply want more information, feel free to reply and let me know - I am here to help you to your satisfaction.

I am glad, I could help.

If you have any further questions, please do not hesitate to ask!

I hope you have a good night.

It has been my pleasure to assist you!

KevinWhiteJA and other Appliance Specialists are ready to help you