How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask KevinWhiteJA Your Own Question
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3876
Experience:  18+ years experience as Appliance Tech.
Type Your Appliance Question Here...
KevinWhiteJA is online now

I have an atag split oven and the top oven has stopped

Customer Question

I have an atag split oven and the top oven has stopped working even on full oven, I have proved that the heat element and fan work what would you suggest could be wrong.
JA: What's the brand and model of your oven? How old is it?
Customer: ATAG dx6292luu/a91 Seven years old
JA: How long has this been going on with your ATG oven? What have you tried so far?
Customer: just started recently I have powered up the top fan and element and they are fine
JA: Anything else we should know to help you best?
Customer: thats really all I can tell you
Submitted: 18 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 18 days ago.

Good afternoon,

Welcome to

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

This indicates oven temperature sensor is faulty and will need replacement.

The temperature sensor will cost around £40 + repair charges.

If you want to replace it yourself, this VIDEO will give you an idea on how its replaced.

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

I am glad, I could help.

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!