Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation programme and would be very grateful for your understanding. The telephone service is provided automatically by the system, you only need to accept it when you need it. Unfortunately I cannot make a phone call, but if you wish - another expert could do it for you. I will try to help you as much as possible via chat.
I am sorry you have been confronted with this problem!
Can you also describe to me better what happens if it stops after 1 minute? Do you get an error message or which symbols are flashing? Is the water still at the bottom when it has stopped or was it pumped out?
Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!
With kind regards,Erdal
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Okay it is possible that the inlet valve does not supply enough water and then the control board stops because it is too slow. Please test this: start a programme and after 30-45 seconds add 1/2 l to 2 l of water and close the door again - what happens then?
Okay then either the environmental pump is no longer working properly. Or the control board is not working properly. It must be checked by a specialist and replaced if necessary. Unfortunately it is not a malfunction but a defect.
All right, you can always send me a message again if you need information. I am at your disposal.