Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation programme and would be very grateful for your understanding. The telephone service is provided automatically by the system, you only need to accept it when you need it. Unfortunately I cannot make a phone call, but if you wish - another expert could do it for you. I will try to help you as much as possible via chat.
I am sorry you have been confronted with this problem!
Can you tell me the make and model number of your device first? It could be that the pump is blocked. Have you already opened the service flap at the bottom and cleaned the filters? If you clean the filters at the bottom of the pump, you must also make sure that not too much water comes out when you open the lid. Take enough towels at the bottom so that they do not flood.
Please do not hesitate to continue this topic if you have further questions. I would be very happy to help you!
With kind regards,Erdal
If you have further questions, please do not hesitate to ask them!My goal is to offer you the best possible experience!
If you need further assistance, please use the answer box below and let me know. It has been a pleasure to be of service to you!
All right, write me afterwards if you had blockages in the pump. You can always write me a message again here below in the text box.
But it should be an oblong white cover at the bottom that you can easily remove. Then you must see a round cover at the bottom.
No problem. I wish you every success with this. You can write me a message every time and I will try to help him as much as possible.
No, normally you have no other option than to let the control board release it on its own.
Try again to start a program with drain.
And wait again if it is free. If it is not clear either the door contact switch is not working or the control board is not responding.
Ok good luck.
Have a nice day.