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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3837
Experience:  18+ years experience as Appliance Tech.
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I have AEG fridge larder and it leaks water into the drawers

This answer was rated:

I have AEG fridge larder and it leaks water into the drawers and into the cupboard it is fitted into
JA: Is your AEG fridge level with the ground, or tipped slightly forward? How old is it?
Customer: it should be level to the ground and it is about 3 years old or less
JA: How long has this been going on with your AEG refrigerator? What have you tried so far?
Customer: tried cleaning it and it leaks often
JA: Anything else we should know to help you best?
Customer: it is situated inside a cupboard as it is integrated, the leak has buckled the kickboard

Good afternoon,

Welcome to JustAnswer.com.

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

This indicates issue with the defrost drain tube.

If this tube is blocked or if it freezes the water will drip/leak.

Please try this:

Leave it unplugged and empty with door open for around 24-36 hours.

Then plug it back and wait for another 4-8 hours.

The problem should be resolved.

However, if the issue appears again you will have to unplug it and then remove the rear off the appliance.

The tube is located under the evaporator on the drain pan in the compartment next to the compressor.

Thaw the drain tube, you may use hair dryer or pour warm water in the tube, and ensure it is not clogged/blocked. Also, clean the drain pan.

This should resolve the issue. Please, let me know how it goes.

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

I am glad, I could help.

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 6 days ago.
Thank you

I am glad, I could help.

You're welcome. Good Luck.