OK, I am afraid I am not available for phone calls, we can continue via chat and I will be happy to help.
If you want phone support only someone else will be able to call you.
If no one calls then I think the amount will be sent back.
Please try this:
Select an empty program on its hottest setting then let it run and see how it goes.
If the error is still there then you will have to unplug the appliance and pull it out.
Then tip it backwards by around 45 degrees so excess water drains off completely.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
Then clean the mesh filter from inside and make sure it is not blocked.
Reconnect everything and plug it back.
Select any program and please let me know how it goes.
If you have any further questions, please do not hesitate to ask!
I hope you have a great day.
It has been my pleasure to assist you!