Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am sorry that you have been confronted with this problem!
It is possible that the drain hose was not installed properly so it is blocked. It is also possible that you plugged the front of the hose or forgot something when connecting it. Have you already checked the drain hose?
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It may be that there are food residues or that the drain hose has a kink somewhere. I would recommend that you check the complete hose once really 100%. Usually this is a new appliance you have, isn't it? With a new appliance of course you should not rule out that it is also defective but I don't think it is defective. The first thing I would advise you to do is to check the entire drain hose.
Okay then it could be that this dishwasher has already lost the pump power. Depending on age and use, the pump may lose power to pump out. How long is the hose from the dishwasher to the drain pipe?
Okay, it's not that long. Then it is possible that the pump has no more power. If everything is free and still can't pump out for the graduation ceremony, it is possible that the performance is no longer in order and the final pump must be replaced.