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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3843
Experience:  18+ years experience as Appliance Tech.
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My 12 years old Siemens Dishwasher will not empty at the end

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My 12 years old Siemens Dishwasher will not empty at the end of cycle - it just starts the programme again without emptying the water. Is it worth spending on a repair or is it a new machine needed ? O is there some simple to solve the problem ? Christine
JA: Do you know the model of your Siemens dishwasher?
Customer: yes - its SE24M851GB?01
JA: How long has this been going on with your Siemens dishwasher? What have you tried so far?
Customer: Just happened today for the first time. Tried switching off the machine and restarting but at the end of the second cycle the water did not drain out.
JA: Anything else we should know to help you best?
Customer: We cleaned the filters . We use a dishwasher cleaner about once a months so machine should be clean. Never had this problem before.

Good evening,

Welcome to

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

This indicates water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out.

Then tip it backwards by around 45 degrees so excess water drains off completely.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

Select any program and please let me know how it goes.

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

I am glad, I could help.

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!

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