Appliance Repair Questions? Ask a Technician for Answers ASAP
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My name is ***** ***** I will assist you today!
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that must be.
Please give me a moment to review your question.
You may see automated adverts for phone support sent by website.
I am afraid, I am not available for phone call and we can continue via chat.
If you want phone support, please let me know and another expert may pick it up.
OK, Lets see if we can get an error code.
Press and hold the START button and button towards the left of it together.
Keep them held in and after a few seconds you will see E.. ??
Please let me know the error code.
OK try again, this time set the dial on spin.
Let me know the code.
OK, this is door lock error which indicates door lock is faulty and will need replacement.
There is nothing else the control is reporting at the moment.
I believe you have ordered this part, click here ?
So that should fix the issue.
Yes that will solve the issue.
Clicking won't indicate that lock is fine, you may test it with multi-meter if you want.
E41 indicates Door lock unit defective; Wiring defective; Main board defective.
It is always the door lock, you may check the wiring as well if you want.
If you have any further questions, please do not hesitate to ask!
I hope you have a good night.
It has been my pleasure to assist you!
Sorry was checking the schematics.
Let me know if you have any other questions for me today ?
I am glad, I could help.