Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that must be.
Please provide its complete model number (from the label/rating plate inside the door)
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Thank you for the model number.
This was manufactured in May 2006 so around 14 years old.
F12 is aquastop failure.
You will have to unplug the appliance and pull it out.
Then remove the drain pump filter and tip it forwards by around 45 degrees so excess water drains off completely.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
This should resolve the issue, reconnect everything and plug it back.
If the error code is still there you will have to replace the Aquastop (available here)
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Please read my previous message and let me know how it goes with your appliance.
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