Appliance Repair Questions? Ask a Technician for Answers ASAP
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I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that must be.
Something may be stuck inside that filter hence, you are unable to pull it out.
Pour some warm water on it with a bit of force then use pliers to open/pull it out.
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You have to turn it anticlockwise and then pull it out.
No, rotate it anti clockwise until you are able to and then pull it out.
Yes, plug it back and select a spin/drain only program.
Let it complete and then rotate the drain pump filter anti clockwise to open.
Clean it completely and make sure it is not clogged.
With your fingers check if impellor rotates.
Please let me know how it goes.
If you have any further questions, please do not hesitate to ask!
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