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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3860
Experience:  18+ years experience as Appliance Tech.
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WE have a 16 year old Zanussi double oven and grill, slot in

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WE have a 16 year old Zanussi double oven and grill, slot in Model No ZCE7702. The main oven door catch has been awkward for a time and now doesn't work at all. The male part on the main cooker chassis appears slightly bent. Any ideas?
JA: Is your Zanussi oven gas or electric?
Customer: electric
JA: How long has this been going on with your Zanussi oven? What have you tried so far?
Customer: Nothing. It has been getting slowly worse over several months.
JA: Anything else we should know to help you best?
Customer: Don't think so

Good afternoon,

Welcome to JustAnswer.com

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

I am afraid, you will have to replace the door catch lock to solve this issue.

To order the part please CLICK HERE, it is available for £7 + repair charges.

If you want to replace it yourself, this VIDEO will give you an idea on how it is done.

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I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

I am glad, I could help.

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!

Customer: replied 11 days ago.
I think that I would also need the pin that the rollwer catch connects with as the existing is bent.

OK, you may CLICK HERE to order the parts.

KevinWhiteJA and other Appliance Specialists are ready to help you

If you have any further questions, please do not hesitate to ask!

Good Luck.