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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3828
Experience:  18+ years experience as Appliance Tech.
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My very old fridge kt18R494GB has stopped working have

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My very old fridge kt18R494GB has stopped working have checked plug and fuse ?
JA: How long have you had your KT18R494GB?
Customer: 5-11-2004
JA: What have you tried so far?
Customer: checked plug and fuse, cleaned back
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: has it just give up due to old age? I LOVE this fridges it has draws and not shelves

Good afternoon,

Welcome to

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

Is it completely dead ?

The compressor is working ?

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

Customer: replied 2 days ago.
It’s dead no power

Thank you.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

If it is completely dead, I am afraid the Power board is faulty and will need replacement.

To order the part please CLICK HERE, it is available for £108 + repair charges (£99 is done by Siemens).

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!

KevinWhiteJA and 3 other Appliance Specialists are ready to help you