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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3876
Experience:  18+ years experience as Appliance Tech.
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Led light is not working. Approx 2 years old not sure of

This answer was rated:

Led light is not working.
JA: What's the brand and model of your appliance? How old is it?
Customer: Approx 2 years old not sure of model no.its a full sized integrated.
JA: How long has this been going on? What have you tried so far?
Customer: Only just noticed it today,have tried nothing.
JA: Anything else we should know to help you best?
Customer: No

Good afternoon,

Welcome to

My name is ***** ***** I will assist you today!

I am sorry to hear you are having trouble with your appliance.

I understand how frustrating that must be.

Please provide its make and complete model number (from the label/rating plate inside the door)

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and we can continue via chat.

If you want phone support, please let me know and another expert may pick it up.

Customer: replied 15 days ago.
Customer: replied 15 days ago.
Do not wish to call.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Please try this:

You can unplug it and remove the plinth (base panel below the door) of the appliance.

You will see a metal cover.

Remove this and then you can try and soak the water up from the base there.

After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.

Then clean the mesh filter from inside and make sure it is not blocked.

Reconnect everything and plug it back.

Then press and hold the P button to reset the control.

If still the issue is not resolved, I am afraid control board is faulty and will need replacement.

If you have any further questions, please do not hesitate to ask!

I hope you have a great day.

It has been my pleasure to assist you!

Customer: replied 15 days ago.
The machine is working ok just the light not working.

OK press and hold the P button and let me know if it will reset.

Customer: replied 15 days ago.
Just to be clear the light i am referring to is the one that shines onto the floor to show the mc is running.

OK, if that light is not working the LED and/or display card located at the bottom near the sump will need replacement

KevinWhiteJA and other Appliance Specialists are ready to help you
Customer: replied 15 days ago.
Thats all thank you

I am glad, I could help.

You're welcome and Good Luck.