Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer.com
My name is ***** ***** I will assist you today!
I am sorry to hear you are having trouble with your appliance.
I understand how frustrating that must be.
Please provide its make and complete model number (from the label/rating plate inside the door)
You may see automated adverts for phone support sent by website.
I am afraid, I am not available for phone call and we can continue via chat.
If you want phone support, please let me know and another expert may pick it up.
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
Please try this:
You can unplug it and remove the plinth (base panel below the door) of the appliance.
You will see a metal cover.
Remove this and then you can try and soak the water up from the base there.
After this is done, check the drain hose where it connects to house drain and make sure it is not clogged.
Then clean the mesh filter from inside and make sure it is not blocked.
Reconnect everything and plug it back.
Then press and hold the P button to reset the control.
If still the issue is not resolved, I am afraid control board is faulty and will need replacement.
If you have any further questions, please do not hesitate to ask!
I hope you have a great day.
It has been my pleasure to assist you!
OK press and hold the P button and let me know if it will reset.
OK, if that light is not working the LED and/or display card located at the bottom near the sump will need replacement
I am glad, I could help.
You're welcome and Good Luck.