Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its complete model number (from the label/rating plate located inside the door).
I am afraid, I am not available for phone call and we can continue via chat.
OK no problem, I understand. 5c/Sc error in your Samsung appliance indicates water pressure system fault. Please try this: Unplug the appliance and remove the bottom front flap. Keep some beach towels and shallow container under the filter. Then rotate the drain pump filter anti clockwise to open, clean it completely and make sure it is not clogged. Now, with your fingers check if impellor rotates, then reconnect everything and plug it back. Then try any program, it should work however, if the error code appears again, please unplug the appliance and pull it out. Then remove the top off the appliance and check the pressure switch with thin hose attached to it. Remove the hose and blow through it, make sure it is not clogged. Then reconnect everything and plug it back, please let me know how it goes.
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Sure, You're welcome and Good Luck.
Glad it is sorted :)