Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Have you seen any flashing lights ?
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This indicates either the charger is faulty and/or battery will need replacement. You may try this: Please leave it unplugged for few minutes. Then press and hold the ON button; whilst holding the ON button plug it back and let go the button after around 20 seconds. See if it works, if the issue is still there, I am afraid the battery pack and/or charger will need replacement. Usually the battery lasts for around 3-4 years. You may contact Dyson at 0800(###) ###-####to order the part.
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You're welcome and Good Luck.