Appliance Repair Questions? Ask a Technician for Answers ASAP
Good afternoon, and welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today. There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.So that I can give you the right guidance, please let me know the make and exact model number of the appliance.
It shouldn't be possible to remove the cassette while the blade lever is in the open position. This suggests that there has been a mechanical failure with the blade mechanism in the cassette, or with the actuating lever.When you remove the cassette, is the blade open or closed?