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Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 20522
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
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We have got a hotpoint double door fridge, and 2 drawer

Customer Question

we have got a hotpoint double door fridge, and 2 drawer freezer] the lights inside the fridge are flashing like disco lights and the green indicator button is off
JA: Do you know the model of your Hotpoint fridge? How old is it?
Customer: FF4DK more than 5 years
JA: How long has this been going on with your Hotpoint refrigerator? What have you tried so far?
Customer: 2 days ago the light inside the fridge went off for some time then came on automatically, and it kept doing that at regular intervals but at 6pm earlier there was a soft crack sound as if a bulb fused and then the lights began flashing inside the fridge and t until 6pm today the green indicator light was on but now it is off while lights inside are flashing
JA: Anything else we should know to help you best?
Customer: thats all what could be the possible cause we have tried to book an emergency engineer but there is no one is there any advice - health and safety wise that you can give
Submitted: 6 days ago.
Category: Appliance
Expert:  Daniel replied 6 days ago.

Hi, I'm Daniel welcome to JustAnswer.

Sorry to hear you are having trouble with your fridge. Lets see if i can help you on this.

If you open the doors and look at the controls at the top if you turn the freezer dial to off, then turn it back on it should reset the flashing lights, Does this work?

If not then look at the top if the left fridge door at the hinge.

There you will see a black wire. Does it look like this has broken?

Regards

Customer: replied 6 days ago.
the flashing lights are happening inside the fridge not on the frame behind the doors; more like the 2 light bulbs inside the fridge which are flashing and the green indicator button on the frame is off
Expert:  Daniel replied 6 days ago.

Ok im with you now, Thought you ment the temperture lights at the top next to the dials.

In this case the control board is faulty 100% as ive seen this quite a few times on these.

Is the wiring at the top of the left fridge door broken as these are prone for breaking and blowing the control board. Hotpoint have a recall on some of these models for this fault.

Customer: replied 6 days ago.
do i need to switch the fridge off - is it a problem to leave the fridge on until the engineer looks at it
Expert:  Daniel replied 6 days ago.

Yes you will be best turning the power off as its not going to be working anyway so just leave it unplugged.

Customer: replied 6 days ago.
will it create a risk or electric hazard if we leave the fridge on for just the night
we are expecting an engineer to look at it first thing tomorrow
Expert:  Daniel replied 6 days ago.

So is the fridge still working then?

Personally if it was mine i would turn it off as it sounds like the control board may have blown