Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Yes you will have to unplug the appliance and then remove the rear cover. You will then see a red reset button, press it and see if it clicks. Then try again and please let me know how it goes.
I am afraid, I am not available for phone call and we can continue via chat.
OK Barry, so you close the door lights come on however, it will not start at all ?
OK, if it won't start at all I believe it is the timer control that is faulty and will need replacement. You may unplug it and pull it out then remove the back cover. Test the heating element and thermostats, if they test fine replace the timer control.
You're welcome and Good Luck. My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great day.