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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4031
Experience:  18+ years experience as Appliance Tech.
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My specific query is about the back of fridge freezers. Do

Customer Question

My specific query is about the back of fridge freezers. Do most modern designs have a flat back and not a grille-type back? Beko's Fridge Freezer CFG 3552W is the ideal size but it has a grille back. Are flat backs as reliable etc.
JA: Do you know the model of your Beko fridge? How old is it?
Customer: Not yet purchased. But available in sores.
JA: How long has this been going on with your Beko refrigerator? What have you tried so far?
Customer: I wish to make it clear, this is a general enquiry. I've tried to contact Beko directly but their phone number and options are 'hopeless' Unable to speak to anyone with a knowledge of their products!
JA: Anything else we should know to help you best?
Customer: No, except are grille-type backs as good as flat backs?
Submitted: 13 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 13 days ago.

Good morning,

Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Yes, most side by side refrigerators come with flat back. Honestly, it does not matter if its flat back or grill type as almost all components are same. What is your preferred brand for new refrigerator ?

You may see automatic adverts for phone call sent by website. I am afraid, I am not available for phone call and we can continue via chat.

Customer: replied 13 days ago.
Several times I've tried to send more info. and it fails!
Customer: replied 13 days ago.
No, phone call. Are you really familiar with Beko fridge freezers?
Expert:  KevinWhiteJA replied 13 days ago.

Well, as advised earlier: You may see automatic adverts for phone call sent by website. I am afraid, I am not available for phone call and we can continue via chat.

Expert:  KevinWhiteJA replied 13 days ago.

For further assistance can you please answer the question asked earlier ?

Expert:  KevinWhiteJA replied 13 days ago.

Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps. Here are some flat back refrigerators:

  1. Bosch KGN36XW35G
  2. Hoover HVBF5182WK
  3. AEG RMB96716CX
Expert:  KevinWhiteJA replied 13 days ago.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great day.

Customer: replied 13 days ago.
A website error prevented further communication with you. I have cancelled my membership of JustAnswer.
Customer: replied 13 days ago.
A website problem prevented me communicating with you further about this matter. I have cancelled my membership of JustAnswer.
Expert:  KevinWhiteJA replied 13 days ago.

Ah okay, I understand. Good Luck.