Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its complete model number.
I am afraid, I am not available for phone call and we can continue via chat.
Thank you for the model number. If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
You may CLICK HERE and follow the steps to factory reset the TV. However, if the problem is still there then leave it completely unplugged for around 4 hours and it should solve the issue. If the issue is still there then I am afraid the problem is either with cable and/or main board that is faulty and will need replacement.
My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great day.