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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3978
Experience:  18+ years experience as Appliance Tech.
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Ho, Hoover dishwasher HED6612. Put in new flow

Customer Question

JA: What's the brand and model of your appliance? How old is it?
Customer: Hoover dishwasher HED6612 . Put in new flow heater/exchanger but still not heating water or finishing cycle...Please help
JA: How long has this been going on with your Hoover dishwasher? What have you tried so far?
Customer: 10 Days or so. Tried cleaning motherboard.No joy
JA: Anything else we should know to help you best?
Customer: not really
Submitted: 5 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 5 days ago.

Good afternoon,

Welcome to, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. How about the NTC (thermostat), have you tested it with multi-meter ?

I am afraid, I am not available for phone call and we can continue via chat.

Customer: replied 5 days ago.
where would I find the NTC thermostat. what doesNTC stand for
Expert:  KevinWhiteJA replied 5 days ago.

Please CLICK HERE, this is NTC thermostat. Well, NTC is Negative Temperature Coefficient.

Expert:  KevinWhiteJA replied 4 days ago.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with today. It has been a pleasure to assist you, have a great evening.