Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its make and complete model number (from the label/rating plate located inside the door).
I am afraid, I am not available for phone call and we can continue via chat.
Thank you for the model number. Both arms are turning ? Have you guys tested the circulation pump with multi-meter ?
Yes, the arms turn. Don,t have a multi meter. Thank you for your help, but we have a local engineer to visit
OK, I understand. I believe it is the circulation pump motor that is faulty and will need replacement. You're welcome and Good Luck. My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask!I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great day.