How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 20541
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

I will like a quote to fix my oven please, Electric and it's

Customer Question

I will like a quote to fix my oven please
JA: Is your oven gas or electric? How old is it?
Customer: Electric and it's 7yrs old
JA: How long has this been going on with your oven? What have you tried so far?
Customer: The glass door is broken and the temperature know isn't working
JA: Anything else we should know to help you best?
Customer: No
Submitted: 11 days ago.
Category: Appliance
Expert:  Daniel replied 11 days ago.

Hi, I'm Daniel welcome to JustAnswer.

Sorry to hear you are having trouble with your cooker. Lets see if i can help you on this.

Can you post the make and model number please.

Regards

Customer: replied 11 days ago.
ZOA35525XK
Expert:  Daniel replied 11 days ago.

Thanks for that.

Which part of the door is it you need?

Is it the front glass or the inner door glass?

Customer: replied 11 days ago.
The front glass
Expert:  Daniel replied 11 days ago.

Ok as to a price its as below.

The outer door glass is £136.

For the no heat its usually the element which is £30.

Then for labour you can add another £50 on top.

So roughly to fix this you are looking at about £216.

So given as the oven is about 7 years old then it may not be worth fixing im afraid.

But if you give domestic and General a call on 0333(###) ###-####as they can do a fixed price repair for faulty appliances and its roughly £162 through them.

Customer: replied 11 days ago.
Ok thanks
Expert:  Daniel replied 11 days ago.

Your welcome.