Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its complete model number (from the label/rating plate located inside the door).
I am afraid, I am not available for phone call and we can continue via chat.
Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps. Unplug the appliance and pull it out then remove the top off the appliance. Check if belt is intact or snapped/worn out. If belt appears fine then I am afraid this indicates a fault with main motor that should be checked. Please let me know how you get on with it. My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great evening.