Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its complete model number (from the label/rating plate located inside the door).
I am afraid, I am not available for phone call and we can continue via chat.
Thank you for the model number. Have you seen any error codes/flashing lights ?
OK, Lets see if we can get an error code. Please try this: Press and hold the START button and button towards the left of it together. Keep them held in and after a few seconds you will see E.. ?? Please let me know the error code.
Well Malcolm, zwf142w is not a complete model number, if there is no digital screen the start will usually flash. Please provide its PNC so I can pull up all the information for your appliance.
Thank you. The model number is ZWF1421W, please follow these steps and let me know how many times does End of cycle and then START button flash.
I am afraid all this indicates main control board is faulty and will need replacement. You may contact Zanussi and check if they can provide fixed price repair. My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great evening.