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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3987
Experience:  18+ years experience as Appliance Tech.
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My oven mod no AKZ555, my oven mod noAKZ555 the cooling fan

Customer Question

my oven mod no AKZ555
JA: Is your oven gas or electric? How old is it?
Customer: my oven mod noAKZ555 the cooling fan keeps running while heating up and during cooking and afterwards how do I knock it off
JA: The Appliance Technician can walk you through this; I'll connect you shortly. How long has this been going on with your oven? What have you tried so far?
Customer: 2 months I tried resetting cancelling and turning off the mains to no avail
JA: Anything else we should know to help you best?
Customer: no
Submitted: 5 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 5 days ago.

Good afternoon,

Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Have you seen any error codes/flashing lights ?

I am afraid, I am not available for phone call and we can continue via chat.

Customer: replied 5 days ago.
What’s your solution
Expert:  KevinWhiteJA replied 5 days ago.

OK, I will take it as you have not seen any flashing lights, this indicates an issue with the thermostat and/or timer control. Control detects that oven is still hot even when its cooled down hence, the fan will keep on running. The thermostat is available for around £40 and motor is available for around £80 + repair charges. If you want, you can unplug the appliance and pull it out, then remove the top and rear off the appliance to check fan motor and thermostat.

Expert:  KevinWhiteJA replied 5 days ago.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great evening.