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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3999
Experience:  18+ years experience as Appliance Tech.
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I have error E23 on my dishwasher, Dishwasher SN66T097GB/93,

Customer Question

I have error E23 on my dishwasher
JA: What device or product does this involve?
Customer: Dishwasher SN66T097GB/93
JA: How long have you had your SN66T097GB?
Customer: About 4 years
JA: What have you tried so far?
Customer: Cleaned the filters and the water outlets
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 7 days ago.
Category: Appliance
Customer: replied 7 days ago.
The dishwasher seems to start but then immediately signals that it has finished
Customer: replied 7 days ago.
When will you respond?
Expert:  KevinWhiteJA replied 7 days ago.

Good afternoon,

Welcome to, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please allow me a few minutes to check it's schematics and then type the answer.

I am afraid, I am not available for phone call and we can continue via chat.

Expert:  KevinWhiteJA replied 7 days ago.

E23 is fault with waste water pump in this appliance. Please try this: You will have to unplug the appliance and pull it out. Then tip it backwards by around 45 degrees so excess water drains off completely. After this is done, check the drain hose where it connects to house drain and make sure it is not clogged. Then clean the mesh filter from inside and make sure it is not blocked. Reconnect everything and plug it back, if the error is still there you will have to replace the pump.

Expert:  KevinWhiteJA replied 7 days ago.

My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with today. It has been a pleasure to assist you, have a great evening.