Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its make and complete model number (from the label/rating plate located inside the door).
I am afraid, I am not available for phone call and we can continue via chat.
Thank you for the model number. If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
As advised earlier: I am afraid, I am not available for phone call and we can continue via chat. Those are automated adverts sent by the website and not by me. Please check this picture, can you tell me which part is worn out/faulty ?
Without the information requested in my first/previous response, I can only give you a general answer, but I hope this helps. This indicates an issue with the tub bearing and/or pulley at the rear of the tub. If the bearing is faulty the whole tub assembly has to be replaced. The cost of repair will be around £300 due to time taken in repair. To be honest, looking at the age of this appliance it will be better to buy a new one then to spend this amount on repairs.
My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with justanswer.com today. It has been a pleasure to assist you, have a great evening.