How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 20539
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
15468697
Type Your Appliance Question Here...
Daniel is online now

Washer insallef today but not spinning, Front loading only

Customer Question

Washer insallef today but not spinning
JA: Is your washer top or front loading? How old is it?
Customer: Front loading only bought today
JA: How long has this been going on with your washer? What have you tried so far?
Customer: all day tried quick wash mixed load and cotton
JA: Anything else we should know to help you best?
Customer: No
Submitted: 9 days ago.
Category: Appliance
Expert:  Daniel replied 9 days ago.

Hi, I'm Daniel welcome to JustAnswer.

Sorry to hear you are having trouble with your washer. Lets see if i can help you on this.

Can you post the make and model number please.

Also does the drum turn during the wash?

If theres a spin speed dial just check this isnt turned to no spin as this will stop the spinning.

Regards

Customer: replied 9 days ago.
The make is Bosch Ro1
(01)(###) ###-####
Expert:  Daniel replied 9 days ago.

Can you post the model number as well please.

If you look on the sticker on the inside of the door it will be on there.

It will start E-nr