hello, I have a zanussi double oven... top section works, bottom section doesn't. Where should I look for the fault?
JA: Is your Zanussi oven gas or electric? How old is it?
Customer: Electric, 2 years old.
JA: How long has this been going on with your Zanussi oven? What have you tried so far?
Customer: Until this morning it was fine. We are haveing a new kitchen on Monday, so today we slid the oven out of the cabinet to access the gas hob
above, and now...problems.
JA: Anything else we should know to help you best?
Customer: We don't have any instruction manuals with the oven - we moved in 6 weeks ago, (the house is 2 years old) and inherited this under-counter oven, which is totally ridiculous, 'cos we need to get low down on hands and knees to see what is cooking, which is partly why we're having a new kitchen.