Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. When it ignites does it work fine and heat fine ?
I am afraid, I am not available for phone call and we can continue via chat.
OK, I believe it is either the thermostat and/or thermocouple that is faulty and will need replacement. As this is a Gas appliance it is always recommended that it is only repaired by Gas safe Engineer. You may contact Zanussi and book a fixed price repair.
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Thermocouple is available for £30 and Thermostat is available for £95 however, as you said it heats fine so I believe thermostat would be fine.
The only other thing that may go faulty is spark generator however, when it works it works fine hence, it will be better to check the oven and then replace the part.
You're welcome and Good Luck.