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KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  18+ years experience as Appliance Tech.
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My built in oven is stuck on child lock, electric about 1 yr

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My built in oven is stuck on child lock
JA: Is your oven gas or electric? How old is it?
Customer: electric about 1 yr old
JA: How long has this been going on with your oven? What have you tried so far?
Customer: there was a power cut and I kept pressing the clock button
JA: Anything else we should know to help you best?
Customer: no I press the clock button but it goes back to lock

Good morning,

Welcome to, my name is ***** ***** I will assist you today. I am sorry to hear you are having trouble with your appliance. Hopefully, we will resolve this immediately. Please provide its complete model number.

I am afraid, I am not available for phone call and we can continue via chat.

Customer: replied 2 days ago.
Customer: replied 2 days ago.
Please continue with live chat

Thank you for the model number. Please leave it unplugged for around 30 minutes then plug it back and reset the clock. Please let me know how it goes.

Customer: replied 2 days ago.
That’s worked fine, don’t know why I didn’t think of that.Thank you very much

Glad it is sorted :) You're welcome and Good Luck. My goal is to provide you with excellent service. If you have any further questions, please do not hesitate to ask! I hope you enjoyed your experience with today. It has been a pleasure to assist you, have a great day.

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