Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
The telephone service is provided automatically by the system, you only have to accept it when you need it.
Unfortunately, I cannot make a call, but another expert can do it for you if you wish. I will try to help you as best I can via chat.
I'm sorry you faced this problem!
Can you clarify the error better for me? Can't you turn the device on at all? Do you see no LED on or the display?
Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!
Sincerely yours, Erdal
If the unit beeps three times in a row and shows no response then the Aqua stop is triggered. Either you have a leak so that the Aqua stop is triggered or there is a fault in the control board.
Please press the start button once for at least 5 seconds. What happens then?
Okay then the control board still does not react. Could you describe to me which additional keys you have on the control panel? I could not download the documentation for the device yet.
Okay then please watch the button delay start for at least 5 seconds. What happens then?
Please calm down, we will try to fix it.
Okay then I am really very sorry but the control board does not react to the reset. I recommend to switch off the device for at least 4 hours and also switch off the power once. After 4 hours turn the power on again and try again to select and start a programme.
You can write me a message again afterwards. I am at your disposal.
Please do not worry and please calm down. Such a mistake can happen to anyone. Nevertheless you have a nice day. As I said, I am at your disposal. Can we write another message afterwards.
Okay then switch it off for a longer time. When you wake up again and have time you can try it and write me a message. I will answer you as soon as possible.
Please I wish you a pleasant evening and a good night's rest.
If you need more information you can ask me questions. I am always available for you. I want you to be satisfied.