How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Tim Cooke Your Own Question
Tim Cooke
Tim Cooke,
Category: Appliance
Satisfied Customers: 1507
Experience:  Owner at Self-employed
Type Your Appliance Question Here...
Tim Cooke is online now

My dyson TS1-UK-JKE1776A keeps cutting out after a few

Customer Question

My dyson TS1-UK-JKE1776A keeps cutting out after a few seconds,l have checked there are no blockages,can you help please.
JA: How old is your Dyson vacuum?
Customer: 2years
JA: How long has this been going on with your Dyson vacuum? What have you tried so far?
Customer: Several weeks,putting it back on charge checking for blockages
JA: Anything else we should know to help you best?
Customer: No I don’t think so
Submitted: 24 days ago.
Category: Appliance
Expert:  Tim Cooke replied 24 days ago.

Good morning, and welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today.

I'm sorry to hear of the problem with your Dyson. Is it cutting out and stopping, or is it 'pulsing' off and on?

There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.

Expert:  Tim Cooke replied 23 days ago.

Good evening, I haven't heard back from you so I can provide only a general answer.

Please see the troubleshooting advice available via the Digital Assistant on the following web page: