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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4265
Experience:  18+ years experience as Appliance Tech.
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We are moving house and want to take our Aga induction range

Customer Question

Hi - we are moving house and want to take our Aga induction range cooker. is it simply a case of unplugging
JA: What's the brand and model of your product?
Customer: just checking
JA: What have you tried so far?
Customer: I think it's AGA Masterchef Deluxe 110 Induction
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 25 days ago.
Category: Appliance
Customer: replied 25 days ago.
Hi?
Expert:  KevinWhiteJA replied 25 days ago.

Good afternoon,

Welcome to justanswer.com, my name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.

Customer: replied 25 days ago.
Hi we are moving house and want to take our Aga induction range cooker. is it simply a case of unplugging
I think it's AGA Masterchef Deluxe 110 Induction
Customer: replied 25 days ago.
Hi - are you there?
Expert:  KevinWhiteJA replied 25 days ago.

Yes, sorry was away for few minutes.

Customer: replied 25 days ago.
can you tell me about moving my Aga pls
Expert:  KevinWhiteJA replied 25 days ago.

I believe this is hard wired hence, you will have to contact Electrician when you are moving.

If it is plugged in then you can remove the plug and move the appliance.

Customer: replied 25 days ago.
can I slide it out to look
Customer: replied 25 days ago.
is it on wheels?
Customer: replied 25 days ago.
or do I need to screw to release the wheels?
Expert:  KevinWhiteJA replied 25 days ago.

Yes you can slide it out.

Expert:  KevinWhiteJA replied 25 days ago.

No, I don't think its on wheels.

Expert:  KevinWhiteJA replied 25 days ago.

The manual provides you all the information about wiring, which may help you when you are connecting it again at new place.

Expert:  KevinWhiteJA replied 25 days ago.

My goal is to provide you with excellent service.

If you have any follow-up questions, please do not hesitate to ask!

I hope you enjoyed your experience with justanswer.com today.

It has been a pleasure to assist you, have a wonderful day.