Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
You may see automated adverts for phone support sent by website.
I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.
Thank you for the PNC number
Please click here and tell me which thermostat have you replaced.
Please read my previous message.
OK and can you test the thermal cut outs with a multi-meter ?
The issue is with main oven or top oven ?
OK and can you test the thermal cut outs with a multi-meter for continuity ?
OK, I believe the issue is with those thermostats and/or the electronic timer control that is faulty and will need replacement.
Also, can you tell me if the selector switch is fine ?
Control is located next to the main oven thermostat, if you have replaced the thermostat then I believe you can replace the control as well.
Please check this image
Part#23 is selector switch and part#27 is the control.
OK, if the thermostats and wire harness is all fine then I am afraid it is the control that is faulty and will need replacement.
My goal is to provide you with excellent service.
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It has been a pleasure to assist you, have a wonderful day.
I am glad, I could help. You're welcome and Good Luck.