Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.
To help me better assist you, please tell me what do you see on the display ?
You may see automated adverts for phone support sent by website.
I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.
Of course, please leave it unplugged for 20 minutes.
Then press and hold the START button and ON/OFF button with the top left option button.
Keep them held in and plug it back.
Let go off these buttons after around 20 seconds.
Then let me know how it goes.
OK, here is another way:
Press and hold the start button only until all the leds go out.
Then press and hold both START button and ON/OFF buttons until you see D OFF or D END.
It should work however, if after this it is still stuck then I am afraid control is faulty and will need replacement.
My goal is to provide you with excellent service.
If you have any follow-up questions, please do not hesitate to ask!
I hope you enjoyed your experience with justanswer.com today.
It has been a pleasure to assist you, have a wonderful evening.