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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4230
Experience:  18+ years experience as Appliance Tech.
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Hotpoint Sialkot 11010 dishwasher. Halfway through cycle

Customer Question

Hotpoint Sialkot 11010 dishwasher. Halfway through cycle rinse aid & salt lights flash continuously and dishwasher stops.
Submitted: 19 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 19 days ago.

Good morning,

Welcome to justanswer.com, my name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.

These lights indicate, water has leaked in the base of appliance and activated the anti-flood device.

You will have to unplug the appliance and pull it out, then tip it backwards by around 45 degrees so excess water drains off completely.

After you have done this, check the drain hose where it connects to house drain and make sure it is not clogged.

Then please clean the mesh filter from inside and make sure it is not blocked.

Now, reconnect everything and plug it back; select any program.

It should work however, if the problem occurs again you will have to check what is causing the leak.

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.

Expert:  KevinWhiteJA replied 19 days ago.

My goal is to provide you with excellent service.

If you have any follow-up questions, please do not hesitate to ask!

I hope you enjoyed your experience with justanswer.com today.

It has been a pleasure to assist you, have a wonderful day.

Customer: replied 17 days ago.
Hi tried this. The lights flashing are 6 hour and salt and rinse. What fault is that please
Customer: replied 17 days ago.
File attached (37Q17QM)
Expert:  KevinWhiteJA replied 17 days ago.

Thank you for the model number.

If start/pause light is flashing as well then this indicates heating element failure and that will need replacement.

However, if start/pause is not flashing then this indicates fill valve fault.

Expert:  KevinWhiteJA replied 17 days ago.

If there is anything else I can help you with, please let me know.