How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask James Your Own Question
James, Handyman
Category: Appliance
Satisfied Customers: 6925
Experience:  I have repaired and maintained numerous items over the years, from fridges to freezers, radios to TV's.
Type Your Appliance Question Here...
James is online now

I have got a Kenwood kdw60x18 dishwasher which is just over

Customer Question

I have got a Kenwood kdw60x18 dishwasher which is just over a year old . It has 3 end lights flashing which states it is not emptying however is emptying but more like not filling so I changed the inlet solenoid. This still has not fixed it . Have you got any other ideas please
JA: What happened just before the light on your Kenwood dishwasher came on?
Customer: It would operate a short time and then stop
JA: How long has this been going on with your Kenwood dishwasher? What have you tried so far?
Customer: Cleaned all parts and changed inlet solenoid
JA: Anything else we should know to help you best?
Customer: Do you know how to reset a 18 model
Submitted: 19 days ago.
Category: Appliance
Expert:  James replied 19 days ago.

Hello and welcome to JustAnswer!
This is James, I'm an appliance repair technician with over 10 years of experience, and I'll be assisting you today

Sorry to hear your appliance is having issues, please stand by while I find the answer for you, this is not an immediate service however I will try and respond as soon as possible.
If the error is indicating its not emptying have you checked the sensor to tell the appliance is empty?

Customer: replied 19 days ago.
Is that the probe situated by the filter
Expert:  James replied 19 days ago.

Inside the sump, yes.

Customer: replied 19 days ago.
I shall order one and try that
Customer: replied 19 days ago.
However looking up at the item it says , temperature sensor
Expert:  James replied 19 days ago.

If you have further questions, please do not hesitate to ask them!
My goal is to offer you the best possible experience!
If you need further assistance, please use the answer box below and let me know. It has been a pleasure to be of service to you!

Customer: replied 17 days ago.
Hi James, I have now replaced the sensor probe in the sump and still no difference , further help needed please
Expert:  James replied 17 days ago.

A new PCB will likely be required.

Customer: replied 17 days ago.
Sorry , what is a PCB ?
Expert:  James replied 17 days ago.

Printed circuit board.