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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4259
Experience:  18+ years experience as Appliance Tech.
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My appliance had a very strong smell of burning coming from

Customer Question

Hi my appliance had a very strong smell of burning coming from it so have switched it off.
JA: What's the brand and model of your appliance? How old is it?
Customer: indiset idv75
JA: How long has this been going on with your Indesit appliance? What have you tried so far?
Customer: only time I've notice burning smell
JA: Anything else we should know to help you best?
Customer: no
Submitted: 23 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 23 days ago.

Good evening,

Welcome to justanswer.com, my name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.

Please allow me a few minutes to check it's schematics and then type the answer.

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.

Expert:  KevinWhiteJA replied 23 days ago.

If you have already cleaned lint build up and the filter as well completely then this may be due to faulty door switch and/or motor.

You may unplug it and pull it out.

Then remove the top off the appliance and check if belt is intact.

If belt is fine then check the control board which is located right behind the fascia.

Check for any burn marks on the control, if that is fine then remove the back off the appliance and check the heater and motor.

My goal is to provide you with excellent service.

If you have any follow-up questions, please do not hesitate to ask!

I hope you enjoyed your experience with justanswer.com today.

It has been a pleasure to assist you, have a wonderful evening.

Customer: replied 23 days ago.
I won't b able to do that I'm no good with things like that
Expert:  KevinWhiteJA replied 23 days ago.

I understand, please contact Indesit to book repair.

If there is anything else I can help you with, please let me know.