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KevinWhiteJA
KevinWhiteJA, Home Appliance Technician
Category: Appliance
Satisfied Customers: 4228
Experience:  18+ years experience as Appliance Tech.
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My Indesit double oven heating has stopped working. Electric

Customer Question

My Indesit double oven heating has stopped working.
JA: Is your Indesit oven gas or electric? How old is it?
Customer: Electric about 3 years old
JA: How long has this been going on with your Indesit oven? What have you tried so far?
Customer: It stop-ed heating this evening. The fan and lights still work
JA: Anything else we should know to help you best?
Customer: Do you need the model number?
Submitted: 17 days ago.
Category: Appliance
Expert:  KevinWhiteJA replied 17 days ago.

Good evening,

Welcome to justanswer.com, my name is ***** ***** I will assist you today.

I am sorry to hear you are having trouble with your appliance.

I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.

To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).

You may see automated adverts for phone support sent by website.

I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.

Customer: replied 17 days ago.
FIMD E 23IX S
Expert:  KevinWhiteJA replied 17 days ago.

Thank you for the model number.

If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.

Customer: replied 17 days ago.
The element has gone.I have insurance. I want it fixed
Expert:  KevinWhiteJA replied 17 days ago.

I am afraid, this indicates an issue with the oven temperature sensor (thermostat) that is faulty and will need replacement.

When this is faulty oven suffers from uneven cooking or will not heat at all.

If you have checked the element and that is faulty then that will need replacement.

We do not provide home repairs, if you have insurance then please contact your service provide to book repair.

Expert:  KevinWhiteJA replied 17 days ago.

My goal is to provide you with excellent service.

If you have any follow-up questions, please do not hesitate to ask!

I hope you enjoyed your experience with justanswer.com today.

It has been a pleasure to assist you, have a wonderful evening.