How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Erdal Zal Your Own Question
Erdal Zal
Erdal Zal,
Category: Appliance
Satisfied Customers: 4181
106347225
Type Your Appliance Question Here...
Erdal Zal is online now

I have a candy grando gc2 1472 01. It hasn’t finished it

Customer Question

Hi. I have a candy grando gc2 1472 01. It hasn’t finished it cycle and is saying error 3. Could you please help with that.
JA: Who makes your appliance? How old is it?
Customer: Candy. Not sure
JA: How long has this been going on? What have you tried so far?
Customer: Just this once. I really need to know what error 3 means
JA: Anything else we should know to help you best?
Customer: I don’t think so
Submitted: 8 months ago.
Category: Appliance
Expert:  Erdal Zal replied 8 months ago.

Good Morning

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.

Unfortunately, I cannot make a call, but another expert can do it for you if you wish. I will try to help you as best I can via chat.

I'm sorry you faced this problem!

First of all, can you describe the error message in more detail? Crisis also an L in front of it with the number?

Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!

Sincerely yours,
Erdal

Customer: replied 8 months ago.
Sorry it is a gc4 not a gc2
Expert:  Erdal Zal replied 8 months ago.

Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.

Unfortunately, I cannot make a call, but another expert can do it for you if you wish. I will try to help you as best I can via chat.

I'm sorry you faced this problem!

First of all, can you describe the error message in more detail? Crisis also an L in front of it with the number?

Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!

Sincerely yours,
Erdal

Customer: replied 8 months ago.
Hi. Thanks for getting back to me. The notice just says error 3 although I have opened the machine it hasn’t spun so I am going to try spinning it if no good I will get back to you.
Expert:  Erdal Zal replied 8 months ago.

All right try again and then you can write me a message again. I am at your disposal.

Customer: replied 8 months ago.
Actually the machine is now spinning if I have any more questions I will get back to you. Thank you
Expert:  Erdal Zal replied 8 months ago.

Please

Expert:  Erdal Zal replied 8 months ago.

If you need more information you can ask me questions. I am always available for you. I want you to be satisfied.

Expert:  Erdal Zal replied 8 months ago.

I sent you a message with a general solution but you haven't replied yet. I hope you are doing well. To help you best I would like you to write me a message so that we can find a solution. If you have any further questions, please don't hesitate to ask!
My goal is to give you the best experience possible!

If you need further assistance please use the answer box below and let me know. It has been my pleasure to be of service to you!