Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to justanswer.com, my name is ***** ***** I will assist you today.
I am sorry to hear you are having trouble with your appliance.
I understand that can be frustrating. Hopefully, we can resolve this as quickly as possible.
To help me better assist you, please provide its complete model number (from the label/rating plate located inside the door).
You may see automated adverts for phone support sent by website.
I am afraid, I am not available for phone call and another expert may be able to call you however, we can continue via chat.
No problem, I understand.
Yes that is correct model number.
Thank you for the model number.
If you don’t mind, please allow me a few minutes to check its schematics and then type the answer.
OK, when you are back please read this:
Intermittent heating is caused by faulty heater and/or control.
I believe the heater is faulty and will need replacement.
The heater is available here for around £63 + repair charges (£99 if you contact Bosch).
My goal is to provide you with excellent service.
If you have any follow-up questions, please do not hesitate to ask!
I hope you enjoyed your experience with justanswer.com today.
It has been a pleasure to assist you, have a wonderful day.
To be honest, if it is 22 years old it will be better to buy a new one.
After replacement, it may work for another 1 to 2 years before any other part goes faulty.
If anything can go wrong, it will.
You're welcome and Good Luck.
I am glad, I could help. You're welcome and Good Luck.