Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
The telephone service is provided automatically by the system, you only have to accept it when you need it.
Unfortunately, I cannot make a call, but another expert can do it for you if you wish. I will try to help you as best I can via chat.
I'm sorry you faced this problem!
Do you think you want to dismantle the normal washing machine door? If you want, I can send you a video tutorial on how to replace the door seal or the door hinge.
Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!
Sincerely yours, Erdal
But normally when you open the door on the left side of the hinge there should be three screws. Can you send me a photo of the door with the hinge so I can explain it better. You can send photos below the right side of the textbox with attachments.
I cannot do the telephone service I wrote to you as well. As soon as another expert accepts your request, they will be more than happy to call you. I can still help via the chat.
I wrote it with my first message that I can't use the phone. Telephone service is always provided automatically by the system.Okay then you have to be patient I have to try to download the exploded view for the device so I can explain everything better.
Okay, I will send you a suitable instruction. When you come back from work you can open the message box again and look. You can also write a message again afterwards. I definitely want to help him.
In their model they are connected to boxes or a hacked system. Here a link with an exploded view.https://www.bosch-home.co.uk/supportdetail/product/WVG30462GB/01
Do you want to remove the black border from the whole door frame? If so that's just a hack too. We have to do it carefully with a screwdriver Russian woman. At one point you can sit the screwdriver in and push it out bit by bit.
Yes that's right. But please do it very slowly and carefully. Not that the hooks get broken.
I didn't understand now. Can't you pull off the black border with the screwdriver?
no problem. I will wait for your message. I definitely want to help him. First of all, I wish you a pleasant job.
I don't understand it now have you managed it already or do you still have problems?
All right I am always at your disposal. If you need any information I am always at your disposal. You can always write a message again.
I wish you the very best of luck and success with it. You can write a message again at any time. I am always at your disposal. You can always take my help. You are always welcome.
Okay, no problem. But you can leave me a message again if you want to continue. I want to help you.
Ok no Problem