Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding.
The telephone service is provided automatically by the system, you only have to accept it when you need it.
Unfortunately, I cannot make a call, but another expert can do it for you if you wish. I will try to help you as best I can via chat.
I'm sorry you faced this problem!
When you open the door you will find a nameplate on the right or left side. There are all the numbers that are necessary. Regarding the corona pandemic, you may find very few technicians to go out at the moment. But if you want, I can still give him the link where you can try to make an appointment.
Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you!
Sincerely yours, Erdal
If you need more information you can ask me questions. I am always available for you. I want you to be satisfied.
I need the E number once. And once the FD number.
Are you sure about the FT number? If the FT number is ***** then your device is from 1992.
I have to see if there are any spare parts for the device. Yes, the device is really very old. If I were you I would really consider if you really want to have it repaired. Because it could soon break down other parts and make you do even more repairs, so it will cost a lot of money. It is always recommended to replace such devices. But it is your decision.
Here is a link from the manufacturer for the service department It's from UK for now. But you will be redirected from there for your area. You will also be advised accordingly.https://www.neff-home.com/uk/service/contact-us
No problem. I always say the main thing is happy and healthy. Thank you for contacting me. I hope you are satisfied. I wish you a lot of success. If you have any questions now or in the future you can always contact me. I wish you a nice evening. Stay healthy with your family.