Appliance Repair Questions? Ask a Technician for Answers ASAP
Welcome to JustAnswer and thank you for your question. My name is***** am an expert from Germany and have been working as an equipment technician for 19 years. I work with a language translation program and I would be very grateful for your understanding. I'm sorry I can't make a call, but another expert can do it for you if you want. I will try to help you as best I can via chat. I am sorry that you faced this problem!
If you literally mean that there is a fire it is very dangerous. I do not recommend using the device. It is possible that one of the cooking functions is defective. It can also be that the heating control is defective. I think you have a guarantee? If so, the first thing you have to do is to go to the shop where you bought it and complain about it. You can either get a replacement or it will be repaired free of charge.Please do not hesitate to continue this topic if you have any further questions. I would be very happy to help you! With best regards, Erdal